Here you’ll find ideas, observations, and conversations regarding community design and process automation that enables the human touch.
Selecting the Right (Meeting) Tool for the Job
A facilitation process or collaboration tool used in a meeting have value in context, and the context is determined by the purpose of, and people in, each individual meeting.
Technology mediation requires the timely execution of many tasks. If you aren’t careful, you can be overwhelmed by the administrative demands of community management. Automate what should be automated in order to free your time to focus on high-value human interaction.
Small Shifts for Big Differences: How to Have Better Meetings
What if business meetings were something you looked forward to? Maggie Chumbley explains how small shifts in how you approach meetings can yield big differences in outcomes.
Achieving Mastery through Learning Communities
Learning communities can offer the effectiveness of classroom learning with the accessibility of timeliness and MOOCs (Massive Open Online Courses) at a reasonable cost in time and money. By designing and hosting a learning community, you can help your clients and prospects develop the wisdom to use your services and products effectively. Their success translates into valuable relationships.